PRIVACY NOTICE
Effective Date and Last Updated: November 26, 2024
Introduction
CompuSolutions and Partners Inc, (hereinafter “CompuSolutions and Partners”, “we”, “us”, “our” or “us”), is a Texas corporation with its principal place of business at 2001 Timberloch Place, Suite 500, The Woodlands, Texas 77380. We are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Notice has been carefully crafted to comply with all applicable federal and state regulations, including the Texas Privacy Protection Act (Business & Commerce Code Chapter 521), the Texas Identity Theft Enforcement and Protection Act, the Federal Trade Commission Act Section 5, the Computer Fraud and Abuse Act, and the Electronic Communications Privacy Act, among other relevant privacy regulations.
Scope and Applicability
This Privacy Notice governs all interactions with CompuSolutions and Partners’ digital platforms and business operations. Our commitment to privacy extends across all our service delivery channels, including our website (www.compusolutionsandpartners.com), software applications, platforms, business communications, and customer support interactions. This comprehensive approach ensures consistent protection of your information regardless of how you engage with our services. Our privacy practices apply to all data processing activities conducted within the State of Texas and the United States of America, as well as any cross-border data transfers that may be necessary for the provision of our services.
Information Collection
Our information collection practices are designed to gather only the data necessary to provide and improve our services. When you interact with CompuSolutions and Partners, we collect several categories of business and personal information. Business information includes your company’s name, registration details, business structure, industry classification, and relevant business type information. We maintain records of payment and transaction information, as well as service usage history and preferences to ensure seamless service delivery.
In terms of personal information, we collect primary identifiers such as your full name, professional title, and business contact information, including email addresses and phone numbers. We may also collect information about your professional social media profiles when voluntarily provided. Technical information is gathered through your interaction with our platforms, including device specifications, operating system details, browser information, and network data necessary for service optimization.
Purpose and Use of Information
The information we collect serves multiple essential purposes in our service delivery. Primary among these is the operation of our core business functions. This includes maintaining and improving our services, managing your account, providing technical support, monitoring security, and optimizing performance. We analyze service usage patterns and technical performance metrics to enhance our offerings and ensure they meet the highest standards of quality and reliability.
We also use the collected information for business development purposes, enabling us to customize our services to better meet your needs, conduct market analysis, and drive product development. This data-driven approach allows us to maintain our competitive edge while ensuring our services remain aligned with industry best practices and customer requirements.
Legal Basis for Processing
Our processing of your information is founded on several legal bases, ensuring compliance with privacy regulations while maintaining operational effectiveness. The primary basis is contractual necessity – we need certain information to fulfill our service commitments to you and manage your account effectively. This includes processing necessary for payment handling and support service delivery.
We also process information to comply with legal obligations, including tax requirements, information security standards, and data protection regulations. Additionally, we process data based on legitimate business interests, such as improving our services, implementing security measures, preventing fraud, and conducting market analysis. Where required by law or best practice, we obtain explicit consent for certain processing activities, particularly in relation to marketing communications and analytics.
Data Sharing and Protection
Your information is a valuable asset that we protect diligently. While we may share information with select service providers and business partners to facilitate our services, such sharing is conducted under strict contractual controls. Our service providers include cloud infrastructure providers, payment processors, analytics services, and customer support platforms. Each provider is carefully vetted and bound by comprehensive data processing agreements that ensure your information receives the same level of protection we provide.
We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Our technical controls include industry-standard encryption, firewalls, intrusion detection systems, and comprehensive access controls. These technical measures are complemented by organizational controls, including detailed security policies, regular employee training, and incident response plans.
Your Rights and Our Commitment
We respect and facilitate your rights regarding your personal information. You have the right to access your information, verify its accuracy, and request corrections when necessary. You may also request restrictions on processing and exercise data portability rights where applicable. These rights can be exercised by contacting our dedicated privacy team at mercadotecnia@compusoluciones.com. We are committed to responding to all privacy-related requests within 30 days, demonstrating our dedication to transparency and user privacy.
Data Retention and Management
Our data retention policies balance business needs with privacy considerations. We retain information for active accounts throughout the service period plus seven years to comply with legal requirements and business necessity. For terminated accounts, we maintain records for seven years from the date of termination. Transaction records are kept for seven years to comply with tax and audit requirements. Marketing-related data is retained for two years from the last interaction unless you request earlier deletion.
Updates and Contact Information
This Privacy Notice may be updated periodically to reflect changes in our practices or regulatory requirements. Material changes will be communicated through email notifications, website announcements, and service notifications. The current version (2.0) supersedes all previous versions, and a detailed change log is available upon request.
For privacy-related inquiries or concerns, please contact our Privacy Officer:
Privacy Officer
CompuSolutions and Partners Inc
2001 Timberloch Place, Suite 500
The Woodlands, Texas 77380
Email: mercadotecnia@compusoluciones.com
Phone: +1-713-588-4378
We maintain a dedicated privacy team committed to addressing your concerns promptly. General inquiries are typically addressed within two business days, while formal rights requests are processed within 30 days. Any complaints receive priority attention and are addressed within five business days.
This Privacy Notice constitutes a legally binding document governing the privacy relationship between CompuSolutions and Partners and its users, customers, and business partners. It reflects our commitment to protecting your privacy while providing transparent information about our data practices.